Refund Policy
Effective Date: January 30, 2026
At Vital Global Hub, we want you to be completely satisfied with your purchase. As we primarily recommend third-party affiliate products and offer our own digital services, the refund policy varies by the TYPE of product you accessed.
1. Affiliate Products (Supplements)
Products purchased through our affiliate links (e.g., Advanced Amino Formula via Digistore24) are subject to the vendor's own refund policy.
90-Day Guarantee (Typical for Amino Formula)
Most vendors we partner with offer a 90-day money-back guarantee. You must contact the vendor (Digistore24) directly to initiate a return for these physical goods.
2. Digital Goods (VGH Products)
For direct purchases of our digital guides, templates, or consulting packages:
- Downloadable Content: Due to the immediate nature of digital downloads, all sales are final once the file has been accessed or downloaded, unless the file is technically defective.
- Consulting/Services: You may cancel a service (like a Site Audit) for a full refund before the work has commenced. Once our team begins the analysis, no full refund constitutes.
3. How to Request a Refund
If you believe you are entitled to a refund based on the above criteria, please contact our support team:
Subject Line: Refund Request - [Order ID]
Please allow up to 5 business days for your request to be processed by our billing team.